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Swapped it out for new tube. Take 5 minutes and zero effort. The drain tube will clog with mold. You can clean it out but the tube will clog again despite's you best efforts as the tube wall provide a great habitat. Ordered new tubes to facilitate swap-outs. Old tubes can be cleaned but will recolonize quickly. Read more
I ordered the heater unit from your website as well as a new evaporator panel gasket and thermostat. Once I removed the evaporator panel from the rear wall of the freezer side, I used a steamer machine I had to melt all the ice which had accumulated, I replaced the faulty heater unit and all is well. By-the-way, I consider your website amongst the very best and easy to use. I appreciate how well your developers and designers created the diagrams/pictures with numbered parts displayed,... Read more
Very easy to replace the trays slide the broken one out, slide the new one in, no problems. Read more
Replaced overload and start relay. went through your troubleshooting guide, found my symptoms, watched repair video. repair video is a big help especially when it is the same model as the one you are trying to repair. easy repair. Read more
I had 2 parts that were cracked, so after changing the cracked parts as well as the dispenser switch, it was back to working normally. Simple to make the needed repairs and the videos provided on your website really helped in being prepared. Read more
I removed the drawers and old rails, and screwed in the new ones. It was very straightforward. Read more
I ordered the recommended front door shelf part Fz for my frig, it was shipped promptly. It was slightly too long, so I cut about a 1/4" with the saw... it fits nicely now. Read more
Color: White
New solenoid Read more
Replacing the roller assembly corrected the problem. The key to replacing the roller assembly is elevating the refrigerator high enough to remove the roller assembly. (1) Raise and secure the refrigerator, (2) remove the metal bar across the bottom of the refrigerator to provide adequate access to the roller assembly (2-screws), (3) remove the roller assembly adjustment screw, (4) pry the roller pivot pin out, (5) pull the roller assembly toward the front of the refrigerator to remove, (6)... Read more
I ordered the parts one day and they were here the next. And I didn't fix my wife did she said it was a simple fix. Read more
I made the right initial move - I went to appliancepartspros.com and located the necessary parts. A video convinced me I could make the repairs myself. The correct parts were easily ordered and arrived quickly. I had no problem installing the parts using the knowledge I gained from the appliancepartspros.com video and the leak was fixed. Read more
Compressor overload switch broke in my hand when I removed it but replacing it and the start relay did not fix the problem. I troubleshot the control board with the help of videos from Grace Appliance (https://www.youtube.com/c/GraceAppliance/videos) and found fans were not getting power. I ordered an aftermarket control board that offered free returns but it kept cycling off and on every minute. I think it might have been overloaded because the main resistor in the evaporator fan drive... Read more
Replaced motor and solenoid cube along with dispenser auger. Simply watched video on repair and installation and really had no problem. My refrigerator is so old that one of the holes in the motor did not align properly. Had to drill another hole to mount the motor to the housing, took ten minutes. The ice auger took the longest as I was afraid of breaking the plastic housing trying to get the tabs to release. Had to watch the video twice to make sure I got the blades back in the right order.... Read more