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Customer Service was patient, thorough, and friendly. We ordered new Elements, mine rusted. New, more sturdy GE Burner Bowls than local stores. A new rod support. My stove cooks faster, cleaner, and I was informed what my drawer was for. I wanted a new stove to go with my new dishwasher that was only one of my multiple leaks, causing flooding that required a kitchen remodel and then some. I feel proud that I spruced this baby up. I am 58, if I can do it so can you. America, let's follow... Read more
My cleaning guru friend was trying to get the grease from my oven window when (luckily) the door disconnected and we could see the build up of grease and now cleaning solution. It was trashed. We both took a deep breath and went to the internet. The first few posts said to get a new oven (not a happy option). So I began to call around. No one would talk to me because I didn't have a serial number. It is a 1960 model. I had dimensions and ingenuity but no help. I finally found you on line and... Read more
Replaced the burner, pan, ceramic block and the control. The control was the problem replacing it. 1.) control did NOT match the "B" type with regard to connection placement on the instruction sheet. 2.) The Instruction sheet was dated 1988! How about a revised sheet with the CORRECT diagram of the back of the control. 3.) H1 connection is actually 2 pins. Which is confusing in the least and can contribute to mis connections of H1 and H2 which causes a short circuit and trips the breaker!... Read more
Had to order 2 different parts; One was perfect fit, other had to modify. Read more
Took stove top and back off and replaced insulation and replaced all parts and done. Read more
Ordered it from your company, had it in Montana in two days and yalaa, it is fixed! Read more