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It broke at about 2pm. I got on e-how to see howto fix the door. I disassembled the door and found the problem. I then called the parts store identified the part and ordered the part. I received confirmation of shipment at 5:56 pm. The next morning the part was delivered. I opened the package to be certain I got the right- YES. Then I looked at the clock it said 8:54am. Less than 15 hours after it was shipped. The door was reassembled and working within 24 hours after it broke. Read more
Ordered, received and replaced each damages item. Watched a YouTube video on how to do it. Only problem with the video is that it doesn't explain that the front glass is attached to the door cover. I was lucky the glass didn't fall out and it was a bit tricky figuring out how to slide and snap the glass into the cover. Read more
Taking all the pieces apart is quite difficult. You have to bend the plastic pieces in just the right way, all while avoiding damaging anything permanently. It was stressful. Still, in the end, and after multiple attempts I did get everything attached correctly and now I have a working door/microwave. Read more