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I followed the instructional video on your website. I removed the access cover and then removed the 4 screws holding the old motor in place. Removed the wiring harness clip. Carefully removed the old motor so as to not allow the shaft to come all the way out and displace the spring at the top of the shaft. (great tip from the video). Installed the new motor. The most difficult part of the job was putting the screws back in. I would have liked to have had a magnetic nut driver. It would have... Read more
Your videos showing disassembly were invaluable. New parts fit perfect. Took awhile to clean surrounding parts before reinstalling new parts... but now 10 year old fridge looks like new! Read more
Ordered glass shelf and frame Read more
Biscuit. For black order W10803964. For white order W10803964.
It's was easy I thinks next times I'm order more for my customers but you guys have videos showing easily to repair and install however thanks Read more
Color: clear. Measures about 16 inches wide by 14 inches deep.
Just related the shelf you sent me however my past experiences with other repairs and orders of parts from you resulted in successful repairs.. Thanks Read more
Watched ApplianceParts video on how to remove & replace and was completed in less than 5 minutes. Read more
I troubleshot it and determined it is the motor and housing that were worn out. Waiting on the housing to ship before I replace all the components. When I receive it, all will be an easy fix. I ordered all my parts and all in stock were received on the date as promised. Read more
Bought a new one Read more
I replaced the whole removable assembly on the door thats used for storage and dispensing. Read more
Color: Stainless
By the time I had done all the damage I discovered I could have taken the handle off. The rest is history - found I could order a new handle and presto - the refrigerator looks great again. Read more
Took main circuit board out , which was not that hard to do. Found 2 burnt resistors on board. Knew this was the problem. Read more