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Andrew was extremely helpful. Read more
Color: White
I was stunned and amazed that the directions we watched on you tube were spot on. It was a repair that I was able to do myself. I only needed to replace the latch and that fixed the problem, your tech was knowledgeable and the products came right away, thank you for saving me a costly repair bill. Read more
Right side
We first replaced both hinges (W10141681,W10141682), which allowed the lid to close and was quieter and smoother than the old ones. But the lid lock would still error out and not allow a wash cycle to run. We replaced the lid lock sensor, too, and everything is now working beautifully. The lid lock replacement (W10619844) was an entirely different shape and model number from the original (W10059230), and had me worried, but it fit into the harness, plugged into the control panel, and works... Read more
I followed Matt's awesome video from AppliancePartsPros.com to build up my "I can do this" reserves. But here's the story leading up to that point... We purchased our Samsung WF419 on a “Black Friday” special November 2009 expecting to get some good years out of the washer/dryer pair. We don’t run more than 2 or 3 loads a week in the washer, so ours has had relatively little use over the beginning of its anticipated and expected long life-cycle. When the “thumping” started on the spin cycle a... Read more
Color: Grey