Do-It-Yourself Stories from Customers like You
We had a broken spider assembly Edith K. • Cleveland , TX • February 24, 2017
I entered the washer's "symptoms" into the computer and a short video diagnosed it perfectly. There was also a video showing step by step instructions on how to replace it. After following the link to replacement parts, I found the parts readily available. I placed the order for parts. Then next day, the parts arrived. It was a simple process to make the repair with the video.
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