Hugh A Weaverville , CA March 06, 2019 GE profile cooktop problems: dirty switch seals in glass top shorted infinite switch broken selector switch missing knob My cooktop repair was a total success from start to finish. I reviewed and later followed the APP repair video, which helped me decide if I wanted to tackle the repairs and guided me right before I started. The APP phone staff member was very helpful verifying the parts I had identified online using the model number of my older GE Profile cooktop to locate and view the correct online exploded view diagram. I told him it was a pleasure working with him. The parts arrived within 3 days of ordering them. The price I felt was typically high for GE parts, so no surprise there. Actually, the APP parts purchased were comparable if not slightly cheaper than those on the GE website even though they were OEM GE parts. The repairs took me about four hours because I like to take my time in new repairs (to me) and not make stupid errors requiring buying additional parts. I have done a good deal of repair of other equipment and have learned to observe carefully, think about the construction, and proceed with caution. The difficulties I had, related to the design of my older model cooktop compared to the cooktop repair of the video and the fact that I was dealing also with the rectangular vent chamber hanging from the bottom of the cooktop chassis which was different than the model in the video. Two issues concerned me: 1) the heating coils & ceramic coil housings could have been damaged during the repair by falling out of the chassis had I not temporarily taped them down to/into the chassis using blue masking tape. 2) replacement of the switches for my model required getting at them from underneath the chassis through all the other wiring. This access required tilting the chassis on a bench (but not turning it over and dropping out the coils and ceramic housings) and working at an angle in a dark enclosure. I photographed the wiring as recommended in another video for proper replacement, a step that was not necessary but was reassuring if I had gotten distracted from the job. Seeing into the switch enclosure required a bright lamp. On my GE model, some of the hex screws needed to be removed from the underside of the chassis to access a plate that held the switches, so I recommend using a magnetized hex wrench/driver. I had to improvise and used a small piece of tape to provide for a friction fit to hold the screws in my unmagnetized hex driver when replacing them. Once the switches were replaced, I could set the cooktop with the vent housing on my bench so that the coils would lie flat. I removed all the temporary tape. I then went to the glass cooktop, removed and cleaned the rubber switch seals (another APP video is available for that) and cleaned the cooktop surface at the switch holes, replaced the seals into the top and prepared to reassemble the top to the chassis and then the chassis to the counter. I am very pleased with the results. Read More... 20 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Dianna L Missouri City , TX October 08, 2014 Ge profile cooktop 30 inch We just needed the correct tape to keep spills from dripping down into the cabinets. Read More... 38 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Jim K Austin , TX December 21, 2022 Appliance: Model PP9830DRBB Replacing the fan switch to a GE Profile downdraft cooktop This part worked great to swap out the fan switch. Getting access to the switch was an ordeal. I watched several available youtube videos for other GE cooktops which showed how to lift up the cooktop and access the swtichbox; however the downdraft version requires additional steps to access the switches, and I could not find a video. I was able to drop the wire housing box by removing four mounting screws from below. This lowered the wire housing box approximately 4-5 inches as it was limited by the wires. I was then able to push the broken switch down out of its slot, and swap out the broken switch via that 4-5 inch gap from the side and under the counter. Cleaned all cooktop parts, reassembled the switchbox, installed new Clear Tape, and new Foam Tape, and dropped back into the counter. Tested all the functionality and celebrated the successful repair! Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set
Amy V Newfoundland , NJ April 07, 2015 Selector switch burned out By purchasing part from appliance parts pros. and we used the instruction video to help us to replace it ourselves. This was very well explained and helpful. Thank you for saving us $500.00, our usual repair company wanted to charge us for the entire switch and haliant burner assembly plus labor which would have cost $592.00. We appreciate the help and honesty received from Appliance parts pros. Thank you. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Steve B Fort Myers , FL June 17, 2019 Appliance: General Electric Electric Range JP989TK1WW The dual element burner was only working on the outer section nothing in the middle. I replaced the burner. The cook top had an exhaust fan attached which made the repair much harder. I know now you can remove the exhaust fan and duct from the bottom which would have saved me a lot of time. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Screwdrivers, Wrench Set