Whirlpool WP12555902 Relay And Overload OEM Part

Thank you to everyone who entered comments, especially about the "Clicking" sounds when it was trying to turn on the compressor. I did not notice them at first, but then heard them and was confident that one of these parts (or both) had a problem. In my case, I have custom cabinets around the sides of the refrigerator and hardwood floors in the kitchen so I put down some cardboard when the rollers would need to go at an angle due to a center island in the way. (I would rather do this myself rather than have a repair person rush it and kill my floors) Needless to say, it made more sense to replace both parts at the same time for me to do this repair the right way once to last another 8 years. The videos are great and gave me an idea where everything was. The only problem I had was a different (Modular) connector on my refrigerator where the 2 wires were right next to each other but the new part has the two wires separate and far apart from each other. They could not connect "as is". I had to run to radio shack, (luckily, the one by my house is not closing), buy the connectors ($4) , come back home, then cut my connector off and splice the wires separately. I called for support just to make certain where the blue wire went (On top) on the new part so I would not blow it out. Since this was an intermittent problem for me, i wanted to wait a full week to make certain the problem was solved. It has been running great for over a week now. After inspecting the old parts, the Overload Relay was burned up inside so I would say that was the defective part but I would still recommend replacing both since these attach to each other and there is really nothing else back there except the sealed compressor and a fan so replacing these parts before they fail makes sense when the unit is over 8 years old. They may also interact with each other and blow each other out since they connect together. Replace them both. Since the refrigerator started working intermittently after I reset it the first time, I ordered the parts slow boat. This site was so incredibly fast sending it out (FEDEX Ground) that it arrived the next day anyway. (This was incredibly appreciated since it died again the next day as the parts were arriving at the door) Extra Thanks to Appliance Parts Pros and FEDEX for the extremely fast service. I would give 5 out of 5 stars here but need to take off one for the following: A suggestion to the site is to make the radio shack connectors available on the site as an option when purchasing these parts (I would have opted to add the 4 dollars just in case I needed them since you don't know if you need them until you have opened up the back and there is probably a 50/50 chance you have the other style connector). Otherwise, keep up the great work with the videos and allowing us "DIY" folks to fix problems on our own. Excellent Site.

I Googled the model and looked up a troubleshooting chart. I went to the Appliance Pros website and found the parts I needed and ordered them. I watched the 3 minute repair video and when the parts came in I replaced them. The fridge runs colder and quieter than it ever has before. I'm not a very handy guy but have done many home repairs in the past year by viewing the videos on this website. This repair was very quick and easy. Two minutes!

The lights and fans worked. But since the compressor did not start, the fridge and freezer would not get cold. After removing the back access panel, I found a dead mouse and its nest beside the compressor. I pulled the run capacitor and start relay/overload switch from the compressor. The start relay/ overload switch is a solid state circuit. So, troubleshooting it is difficult. It did make a little rattle noise when shaked which can mean that it is bad. I measured 115 volts from the wires that plug into the start relay. The resistance between the 3 compressor pins showed continuity with respect to each other. None of the pins were grounded. The compressor body showed good ground. So, that all seemed to check out and point the issue to the run capacitor and start/ relay overload. The capacitor did show some resistance for a second which pointed the problem to the start relay/ overload. I decided to order both parts. They arrived a few days later and were OEM parts that fit exactly. After installing them, I plugged in the fridge and had the same buzzing noise at the compressor. It would not start. I shook it and gave it a few whacks with my hand and it finally started. The compressor struggled but then came up to speed. It's been operating for a few days now and is on its second bucket of making ice. The compressor is running quiet and the fridge and freezer are cold. The real test will be if the compressor starts up after a power outage.

When I discovered my refrig was not cooling/freezing, I took the back off the refrig hoping a good cleaning would fix the problem...no such luck. The refrig was making a clicking sound and running nonstop. I researched possible reason for problem on the internet and based on my findings, I ordered the parts from Appliance Parts PRo. The parts arrived very quickly and again, thanks to the internet I was able to learn on how to replace these parts myself. My 11 year old grandson and I changed the parts easily and quickly ourselves and my refrig/freezer was back up and working the day before Thanksgiving. Thank you Appliance Parts Pro for fast speedy delivery, as your promptness helped save Turkey Day!!!

The overload relay was the only thing between the the AC power and the compressor. I removed the overload relay and took it apart. It was bad, pieces fell out. The new relay i ordered was same size and shape except for the plug-in jack on the back. The old relay had a receptacle for a two wire plug, the new one had two terminals, one for each wire. I cut off the plug end from the two wires and put new terminals on each wire the plugged them into the new relay. I followed the schematic. It worked! The refrigerator works fine now.