Customer Questions and Answers for Module by Bosch

Hello T.P., I seriously doubt that the control has anything to do with this particular complaint. Here's what I need you to do: Remove the kickpanel after turning the breaker off to the unit. Remove the two screws that mount the water valve. Either use a flashlight and an inspection mirror to check for water in the bottom of the base assembly. If you don't have a small mirror to inspect with, use a dry paper towel and push it to the bottom of the base with something plastic as you don't want to damage the flood float which is made of styrofoam. Any moisture down here at all i a bad thing. The first suspect if you find moisture is the wate3r inlet valve. The manufacturer has made a vent device that will cause the water to dribble to the base if the valve begins to fail and doesn't open fully. This dribble will activate the flood switch which will cause the display to read one minute and the unit will automatically do nothing but drain. Fortunately, this is an easy fix. Changing the water valve is simple. The hardest thing about it is getting all of the water away from the flood switch float. I use two methods. When the customer is in a hurry, I use a towel to "wick" the water out. This is tedious and takes some time, but is effective by pulling the edge of the towel out and inserting a dry part repeatedly until no water is present. The slow method is to set a fan in front of the unit and letting the air evaporate the water. Usually, overnight is sufficient unless there is alot of water standing in the base. I've had quite a few customers that allowed me to get the majority of the water out and then set up the fan. You have to dry the base out good to prevent algae from developing which will act as glue and cause the float to stick to the base and the next time you have a leak, the flood switch will not be activated, increasing the chances of water in the floor. You can go ahead and install the new water valve if you're using the fan method, but if you're wicking it out with a towel, this is easier with the valve removed. I didn't list any part numbers because the model number you listed didn't pull up as valid. If you would like us to look the part number up for you, if I could please ask you to verify the model number and include the FD number since it also denotes exact part numbers for the model. Or, you also have the option to call in and have one of our operators look it up for you. We are always happy to help.