Brett for Model Number Frigidaire GLWS1749FS Washer will spin and drain but does not agitate. Does not make any noise except for quite hum during wash cycle but no agitation. I have the 2-part agitator assembly off. How do I know if I need to replace the agitator, the spline or the belts? The top portion of the agitator spins in one direction by hand but not the other direction. The bottom portion spins both directions freely. Inspected the splines, they are fine and like-new. I understand there are no dogs to inspect or replace. Only physical damage I can see is the plastic around the hole where the bolt that holds the agitator goes is tore up a little but can't tell if the splines are connecting to the agitator. I have not checked the belts. What's next? Do I go ahead and replace the entire agitator assembly? Do I need to check the belts?
Answer Brett, The lower agitator should not spin freely when the unit is not running. If it is then the issue will be either the spines inside the agitator or a bad transmission. Read More... Answered by AppliancePartsPros.com | Tuesday, January 31, 2017