Customer Questions and Answers for Cold Control by Frigidaire

Hi Alex. There are a few things that cause this issue. Look inside the freezer and at the lower back wall is there frost build up? If so then that is a defrost failure. Usually you need to replace the defrost thermostat part # 5303918549. The defrost heater part # 5303918247 The defrost control part # 215846602. Or is the evaporator fan part # 5303918549 and the condenser fan motor part # 5303918774 turning? Is the condenser coils by the compressor clogged and needing the condenser cleaning brush part # TJ103 ? If the freezer is OK and the fresh food is not then set the controls back to the mid point setting . Make sure the evaporator drain is not clogged and it may have frozen over the cold air ports in front of the drain pan. You will then remove the fresh food controls and un hook the wire connector bringing the controls completely out and then defrosting the frozen holes as you catch the water with towels. Thank You.