Roland for Model Number 253.6419240 Neither the freenzer nor the refrigerator of my Kenmore appliance reach the correct temperature--both warmer than they should be. Both evaporator and condenser fans are running but just can't get cold enough even with both freezer and refrig controls set for maximum cooling. Did have frost build up at the back of freezer, which I melted using a hair dryer. What should I check first, and how do I do it?
Answer Hello Roland. If there was frost all over the coils in the freezer, you have a defrost issue. If there was just a small spot of frost, it is a sealed system issue with the unit. If it covers the entire coils, It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Friday, August 10, 2012