Charles for Model Number PLES389ECH Element controls have dash marks across them and there is a red lock on the control screen. I have tried unplugging the oven to reset controls and nothing happens. I have also tried starting a clean cycle and cancelling after 10 minutes, still no result. A month ago milk was spilled on the control panel and the burners would not turn off. Th e rest of the oven is working just fine. I cannot use the burners due to the lock. I am not sure if I need to replace the main control board or just the surface control for the burner that would not turn off. Please help.
Answer Charles, Try to push the clear off button for 3 seconds and see if the control lock light goes out. If this does not correct the issue then the control board will be the issue with the unit. Read More... Answered by AppliancePartsPros.com | Thursday, September 6, 2018