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Customer Questions and Answers for Surface Element Control Board (Dual Element) by Frigidaire

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Manufacturer Part
4.89 (64)
By: Frigidaire
Part Number: OEM11620926
Manufacturer Part Number: 316441801

This surface element control board manages a dual radiant cooktop burner. It regulates power to the inner and outer coils so the element heats correctly, changes size as selected, and responds accurately to temperature settings.

  • Controls power to a dual radiant surface element
  • Directs inner/outer ring operation based on size selection
  • Modulates heat output to match the set level
  • Common failure symptoms: dual burner won't heat, only one ring heats, stuck on high, or erratic cycling
What's included: 1 dual-element control board Installation notes:
  • Disconnect power at the breaker before servicing to avoid electrical shock
  • Access is typically under the cooktop or rear top panel; refer to your model's service information
  • Move wire connectors one at a time to the new board to maintain correct placement
  • Handle the board by the edges and observe ESD precautions

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Questions & Answers

For Frigidaire Surface Element Control Board (Dual Element) (Part Number: OEM11620926)

1 Answer

Anne, Aside from turning the lock off there is no way to disengage the lock on the unit.

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1 Answer

Charles, There is no fuse for the light in the oven and the light operates through the control board.

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1 Answer

Helen, You would want to check to make sure that there is 240 Vac coming from the switch to the element. You will do this by testing from the H2 to the H1 on the switch with the switch in the on position. If there is proper voltage then the issue will be the element 318178110 and if there is not proper voltage then the switch 316436000 will be faulty.

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1 Answer

Richard, it would be recommended that the wires are inspected to identify if any of them have become loose. If a wire has become loose, it can impact the voltage reaching the potentiometers which can cause an error.

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1 Answer

Kimberly M, I am sorry but the manufacturer has discontinued the control for your unit and has not made a suitable replacement available. You might try having your old one rebuilt if you are so inclined. This is one of the companies that rebuild boards: www.corecentricsolutions.com

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1 Answer

Sam, If the right front burner is not working you will want to check to see if there is 240 vac coming from the infinite switch to the element with the switch in the on position. For the door lock assembly, the door lock may need to be replaced but this could also be a control board issue so you will want to check the lock switches for continuity.

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1 Answer

mike, the back right element is a dual element based on what I am seeing in the parts breakdown, that would be part number 316441801

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Charles for Model Number PLES389ECH

Element controls have dash marks across them and there is a red lock on the control screen. I have tried unplugging the oven to reset controls and nothing happens. I have also tried starting a clean cycle and cancelling after 10 minutes, still no result. A month ago milk was spilled on the control panel and the burners would not turn off. Th e rest of the oven is working just fine. I cannot use the burners due to the lock. I am not sure if I need to replace the main control board or just the surface control for the burner that would not turn off. Please help.

1 Answer

Charles, Try to push the clear off button for 3 seconds and see if the control lock light goes out. If this does not correct the issue then the control board will be the issue with the unit.

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