Mike for Model Number FRS26HF7BB2 Thanks for your very helpful reply. As an update, this appliance repair company sent the owner out with their technician after my complaining. The unit they initially replaced included a new damper control and thermostat controls. Again, they turned the calibration screw another 1/2 clockwise turn and assured me this will eventually take care of freezing in the refrigerator box. What would be causing a brand new damper to stay open? They claim this is a common issue with this particular Electrolux part. I'm getting tired of this freezing issue, what are my options? Seems to me this "tweeking" could go on and on with no change according to your last reply. Should I demand a new part to replace this one?
Answer Hello Mike. They need to manually test the damper assembly and make sure the door is opening and closing. They had some issues in the past with the wires not connected good on the dampers on the control box assembly 5304482075. Also, they need to check and make sure the temperature probes are in the correct location. If you turn off the unit, the damper door should close and when you turn it back on, it should open. Read More... Answered by AppliancePartsPros.com | Tuesday, May 8, 2012