Pat for Model Number 790.9641.240B We are attempting to replace a dual right front burner for our Kenmore electric range, model 790.9641240B. We moved each of the 5 wires, one at a time, to the same position, from the old burner to the new burner. The new burner still does not work, and the "Element" light is always on. Thank you
Answer Hello Pat, The manufacturer has changed vendors on these elements so you will have to look closely at the ceramic side of the temperature limiter for the terminal labeling. There will be a 1a, 1b, 2a, and 2b labeled on the ceramic part in such a way that it is nearly invisible. To view the labeling, you have to shine a flashlight on it from the side to read the shadowing. The connections will be the same although you will have to put the wires on the appropriate terminals as labeled, (wires will connect to the same terminals which will now be in different locations). Read More... Answered by AppliancePartsPros.com | Tuesday, October 20, 2015