Jennifer for Model Number EWMGD65HIW1 We have so much problems with this dryer. There was two tech. came, fix few time and still not working. We currently already changed the following with the last item brought from your company was the Control Board. My husband installed today a and still not working. Here are the items had been changed below. Please review and let me know what parts that I need to get for the heat to work. We had replaced 1. Control Board, 2. Ignitor , 3. Heat Sensor, 4. Coil kit.
Answer Jennifer, There are 2 components other than the thermostats which would cause the heating element not to work. First is the motor and second the Control board. The best option is to disconnect the power to the unit and access the heating element. Disconnect one wire that is going to the heating element, preferably the one on the thermostat side. Plug the unit back up and using a multimeter you will want to turn the dryer on and test for 120 vac at the terminal on the heater where the wire was disconnected. What this will do is eliminate the heater element itself and the motor. If there is 120 vac at this point then you know the heater is good and the motor is good because the other 120 vac coming through the thermostats is the control board side of the circuit. If there is not 120 vac at that point then you will want to test the other terminal on the heater and check for 120 vac. If there is not 120 vac then the motor would be bad . Read More... Answered by AppliancePartsPros.com | Monday, April 23, 2018