Imagerep for Model Number ZISS420DMBS Suddenly freezer dropped to -7F and the fresh food went to 48F. I tested (using diagnostics self test) dampers and doors open/close. Fans also seem to operate OK. Yesterday I replaced 3 temp sensors on fresh food side hoping to resolve. Also cleaned upper compressor/fan screen. Door seals look OK. Problem remains. Is my next option the Control Board?
Answer Imagerep, if the temperature sensors matched up to what the display was showing, the first step would be identifying if there were any bags or items blocking up the return vent between the fresh food and freezer sides. If clear, the freezer and evaporator thermistors WR55X10025 would need to be tested. With power supply to the appliance turned off, the thermistors would be tested from the main control WR55X11130 at connection J1. The freezer thermistor would be tested from the wire at pin 5 to the wire at pin 3. The evaporator thermistor would be tested from the wire at pin 5 to the wire at pin 4. At -4°F, the resistance should measure 48.4K Ohms and at -13°F resistance should measure 65K Ohms. If the sensors do not measure somewhere in that range, the thermistor has failed. Read More... Answered by AppliancePartsPros.com | Tuesday, January 24, 2023