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Customer Questions and Answers for Dishwasher User Interface Control Board by Ge

4.89 (64)
By: Ge
Part Number: OEM21656037
Manufacturer Part Number: WD21X31902C

Fix a dishwasher with no display lights or unresponsive controls. This user interface board restores button function. Moderate DIY repair.

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$175.34
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Questions & Answers

For Ge Dishwasher User Interface Control Board (Part Number: OEM21656037)

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Robert for Model Number GDT695SMJ5ES

Bought a new wd21x31902c user interface and it came with no configuration pins or even tabs to put them on. Installed it and lights all came on but one week later control was dead (no lights).Decided to look at main control board and noticed led was flashing rapidly. Disconnected ui board and no change in control board flashing (should have been solid indicating no comm. with ui board). Do I need a new main control board?Not looking to throw a lot of money at this as it is a 6 year old machine. Thanks

Answer

Thank you for your question Robert. It does sound like there's a communication issue between the user interface (UI) and the main control board. Since the UI has already been replaced, the problem could be either the door harness part number WD21X21664 or the main control board part number WD21X32163. The door harness should be tested for continuity from end to end while opening and closing the door. If continuity is lost at any point, the harness will need to be replaced. If continuity remains solid throughout, the main control board has likely failed.

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Answered by AppliancePartsPros.com   |   Friday, July 18, 2025

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