Floyd for Model Number WCSR4170DAWW I think I need the timer shaft assembly as the plastic gear that connects to the knob assembly is stepped down as well as the plastic gears on the controller knob as both the knob and dialer part spin freely.
Answer Hello Floyd, This sounds like the timer WH12X10297 needs to be replaced along with the knob WH01X10310 and dial WH11X10033 if there is damage to them. Read More... Answered by AppliancePartsPros.com | Thursday, April 16, 2020