Lyn K. for Model Number JTP35SM1SS My GE wall over faceplate has also melted and I cannot find a replacement for it. Is mine, like those others on this question string without a replacement faceplate? Seems GE has some serious issues with their faceplates.
Answer Hello Lyn, The model provided is one that GE has redesigned the control panel on, to eliminate problems with the original design. The complete control panel, overlay, and associated parts have to be replaced because of compatibility. If all parts are replaced, the replacement design lasts for years longer than the original design. Read More... Answered by AppliancePartsPros.com | Tuesday, February 4, 2020