Answer Hello Art, The door seal could be one possibility. Also check to make sure that all bins are properly in place and not sticking out. If it is the freezer door check to make sure that there is no ice build up on the floor of unit which would indicate a frozen drain line. Check to make sure that the door has not dropped too low and is catching causing door to stay open. Read More... Answered by AppliancePartsPros.com | Monday, November 26, 2012