Santo Z. for Model Number CGS980SEM2SS LOC is on and only the burners work won't let anything. None of the key pads work. Unplugged for 1 hour and plugged back in and same result.
Answer Hello Santo, Some models have the gas/control lockout feature. The use and care guide describes this option as follows: Your control will allow you to lock out the surface burners and control panel so they cannot be activated. To lock/unlock the controls: 1.Turn all surface burners off. 2.Touch and hold the GAS/CONTROL LOCKOUT pad for 3 seconds until the display shows LOC. 3.To unlock the control, touch and hold the GAS/CONTROL LOCKOUT pad for 3 seconds until LOC disappears from the display. When this feature is on and the touchpads are touched, the control will beep and the display will show LOC. The control lock-out mode affect all controls. No controls will work when this feature is activated. The adjustment will be retained in memory after a power failure. Read More... Answered by AppliancePartsPros.com | Monday, March 7, 2016