Tempest for Model Number JT3800SH5SS The knob is no longer turning the switch, it is spinning freely. Neither appear damaged. Do I need to replace both?
Answer Tempest, based on the information provided, the encoder WB27X32632 has failed. The knob would not need to be replaced unless there is damage. Read More... Answered by AppliancePartsPros.com | Saturday, July 29, 2023