Aaron July 19, 2023 for Model Number PK7800SK4SS I'm having a hard time removing the knob, is there a trick to doing so?
1 Answer Aaron, the knob WB03X21244 should pull forward, there would not be a trick to removing it. Read More...
Tempest July 19, 2023 for Model Number JT3800SH5SS The knob is no longer turning the switch, it is spinning freely. Neither appear damaged. Do I need to replace both?
1 Answer Tempest, based on the information provided, the encoder WB27X32632 has failed. The knob would not need to be replaced unless there is damage. Read More...
1 Answer Cindy, the shaft would be a part of the encoder WB27X32632 and would not be included with the knob WB03X21244. Read More...