Howdy for Model Number GTW680BSJ1WS Initial symptom was that clothes were still very wet at end of wash cycle. Troubleshooting described below indicates the basket (even without any clothes in it) is OOB, and the BALANCING program tries unsuccessfully to correct it every time the machine runs. The final spin speed is low and the cycle ends that way, resulting in Error code 26. Troubleshooting: Error codes found on machine: 14, 26, 23, 7, 15. Entered service mode and performed many tests (10, 11, 12, 13, 14, & 15). The most relevent to the symptoms are drain pump (Test 12) and spin (Test 14). Both Test 12 and 14 when run looked good. The spin cycle reached very high speed (above the 450 rpm threshold mentioned in the service manual). Exited service mode. Ran a drain & spin cycle with no clothes in the basket. After 2 sprays of water, the drain pump ran, then the basket started to rotate. The basket reached mid speed (possibly only 450 rpm) and stopped. The display repeatedly displayed “Balancing” while the basket filled with ~20 gallons of water, ran the agitator, drained the basket, then rotated the basket up to probably 450 rpm, slowed the basket, tried again reaching about 450 rpm and ended the cycle. If clothes had been in the basket, they definitely would have been very wet at the end of this cycle. Service manual suggests for error 26 “cycle ended on OOB condition” to check the balancing ring, rod & spring assemblies, and speed sensor. I’m not sure what to look for on the balancing ring. Spin Test 14 looked very good which leads me to believe the rod & spring assemblies are OK. Do you have any recommendations?
Answer Howdy, if the spin basket rotated properly in the test mode, the counterbalance ring would not be a concern as a failed one would cause the basket to slam around inside the frame. The spin basket operating for more than 15 seconds in the test mode will also identify that the speed sensor is good. As this is the case, the most likely cause of failure would be the main control WH22X35757. Read More... Answered by AppliancePartsPros.com | Saturday, January 6, 2024