Steve for Model Number GSS25SGMD BS Freezer on top not freezing although rest of freezer seems to stay froze.also fridge side seems to stay cold but crisper tray on the bottom is freezing up.can you tell me what the problem might be?
Answer Steve, You will want to check the evaporator fan motor to make sure that it is working. If the fan motor checks ok then remove the rear cover in the freezer and check to make sure that the evaporator coils are not impacted with ice. If it is then there is a defrost issue and will need to test the thermistor on the evaporator, the defrost limiter and the defrost heater. If all of this checks ok then the control board will be the issue. Read More... Answered by AppliancePartsPros.com | Monday, December 28, 2015