James W for Model Number GSS22SGPA SS My refrigerator will not defrost anymore. Whatever I have on the top shelf of the freezer and the refrigerator will go bad. The other shelves seem to be okay but I get a heavy buildup of ice on the back wall of the freezer. No loud noises or any other indication anything is wrong. Please advise. Thanks, James
Answer Hello James. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, August 13, 2012