Scott for Model Number PSS26NGPAWW I just replaced the Water Filter Head and Tube Assembly with genuine part from your store, but am still not getting water dispensed to the door with either the filter or bypass plug installed. I can hear water getting dispensed into the filter/plug when I activate the door lever, but water doesn't make it to the door. When I subsequently remove the filter/plug, a small amount of water bursts out under high pressure. What can I try next? (History: the door stopped dispensing water 1 day after I installed a new GE MWF water filter. Unit continues to dispense ice through door. Unclear if icemaker is still making ice. Have never had problems with water or ice dispensing before.)
Answer Hello Scott. It sounds like the water line in the freezer door is frozen and will need to be thawed out in the unit. Remove the line from the bottom of the door and see if water comes out there. If so, it is frozen in the door. You can use a hair dryer to thaw the line but it takes some time. Be careful not to melt the door. Read More... Answered by AppliancePartsPros.com | Friday, January 8, 2016