Jim for Model Number lol do you recommend replacingPSS26SGRDSS Ice would not dispense and after disassembly recognized the drive cup was broken. Also notice that the shaft was thread through the auger nut sufficient to crack the case. Is the shaft supposed to be able to thread through the auger nut? Does the shaft stop against the plastic casing? Does the cracked case also need to be replaced? What else beyond the drive cup should be replaced or checked? Let me know. Thanks
Answer Jim, Normally when the unit has an issue with the drive cup or the helix plate, this type of issue will occur. The part numbers that you will most likely need are helix plate WR17X11458, drive cup WR17X11459, and ice bin WR30X10100. You could get the complete assembly for this which is part number WR17X11447. Read More... Answered by AppliancePartsPros.com | Thursday, January 29, 2015