Josie for Model Number GSD3300N20BB The compartment door that holds the dishwashing detergent won't close. It doesn't catch. Is the spring gone in it or what? I got it from my friend who was upgrading her kitchen to stainless steel. She said it always worked when she was using it. If the door can't close, and the detergent isn't dispensed at the proper time, the dishes may not get properly cleaned.
Answer Josie, if detergent pods are being used, these can impact the door closing properly based on the position they are placed in. The inner panel would need to be inspected as well to ensure that the latch WD16X10011 is not broken. Read More... Answered by AppliancePartsPros.com | Friday, November 1, 2019