Shelley for Model Number DFE28JSHCSS The water dispenser was running slow and the top ice maker was making ice as well as the bottom ice maker. Now, no ice being made in the top ice maker, no water dispensing, BUT ice is being made in the bottom ice maker. Replaced water inlet valve. Still not working. Suspect possible Valve IM Water ASM is bad OR PCB ASM Led Icon Ui??? When I took the panel off the front of the fridge just to look at what kind of circuit board is there, the display then showed what looked like an "upside-down capital F and right side up C. Any thoughts??
Answer Shelley, the first item worth checking is the water filter RPWFE. If the filter is older, it can cause the issues described as it would get clogged up. If the filter is newer, the water reservoir WR17X13247 would need to be inspected for a frozen tank as well as testing the dual water valve WR57X10098 in the door for 120VAC when the door switch is taped shut and the water dispenser is activated. If the filter is good and the tank is not frozen and the valve does get 120VAC, then the valve has failed if it does not allow water to pass through. Read More... Answered by AppliancePartsPros.com | Tuesday, October 20, 2020