Mary for Model Number TPH21PR My drain tube in the freezer must be clogged. Water collects in bottom of freezer. Then during defrost cycle, water runs out into floor in the front.
Answer Hello Mary. Yes, it sounds like the drain is clogged. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html Read More... Answered by AppliancePartsPros.com | Friday, June 1, 2012