Joanne R Brookfield , WI November 09, 2015 Appliance: General Electric Refrigerator PSH23SGPABS Water leaking from under/behind fridge (two sources) three problems a comedy of errors We noticed a puddle of water in front of the fridge a couple of months ago-dried the floor up both times and thought someone had dropped ice-or spilled water. A couple of weeks ago there was water dripping through the dropped tile ceiling in the basement. I shut off the water for the water supply to the fridge at the copper pipe in the basement and removed some of the tiles which felt a little damp. It still dripped all day. When my spouse came home he pulled down more of the tiles. It was as if Niagara Falls was coming into my basement. Evidently the leak had accumulated in the cold air return-reached capacity-overflowed through the duct work and finally saturated the fiberglass on the ceiling tiles. After that was cleaned up we attempted to roll out the fridge upstairs believing this was the cause. It took three of us (thanks to a great neighbor's help) to move the empty fridge as the water leak had warped the hardwood floor boards (next time ceramic tile for sure!). This model fridge is the only one that will fit the space available. What looked like a fine mist was spraying from the plastic water supply line through a tiny pin hole opening that leads from the copper pipe feed. As I learned immediately the shut off valve for the pipe was not fully shut off (needed a plier and more strngth-not just my hand turning it as I was told...). After that valve was properly shut off we rushed to the hardware store to get a replacement kit (this was--we thought an emergency....). This was installed. We turned the water supply back on at the valve in the basement-pressed the fridge water dispenser to clear the line and nothing came out, but we washed most of the hardwood floor between the fridge, and back hallway as water ran under the fridge across the floor. Naturally we thought that we had done something wrong. Dried the floor-re-checked everything-and did the 'test' again with the same result. Shut off the water supply from the copper properly this time, turned on a fan to dry out the floor. Since the fridge was still in the middle of the hall blocking the kitchen we took the lower back panel off the fridge (we had vacuumed it out earlier) and starting checking the interior tubing--that's when we found a crack in the water feed line. I went on the computer to AppliancePartsPros.com and started looking for the right part. (I had used you to fix the oven heating element and know how good you folks are.) This is a fantastic site. I ordered the parts needed, and a 'back up' Union Connector in case we did something wrong connecting the new water line internally....... When we cut the original tubing free from the fridge we found a section was completely rigid-and it actually cracked apart in my hand. The new tubing was cut with sharp scissors and was installed and up in running in about ten minutes (including testing for floor washing ability) removing and replacing the back panel, etc.. We thoroughly dried the floor under the fridge (fan running for two days), have hired a repair man to replace that part of the floor, and the ceiling below has dried out nicely-the tiles dried out and are back in place. The worse part was trying to move the fridge! It's a monster even empty. Read More... 130 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers, Socket Set
James L Bellevue , KY May 16, 2019 Appliance: General Electric Refrigerator PSCS3RGXCFSS A water leak under a GE side by side refrigerator Our adventure started with stepping in a wet spot in the carpeting in a bedroom adjoining the kitchen. The wet 'spot' turned out to be a wet 'section.' WTH?!? Pulling out the nine-year-old GE side-by-side refrigerator revealed the answer, something leaking big time under that fridge. We suspected the ice maker since we now hear water flowing when the ice cube tray replenishes. However trial & error showed the leak correlated with using the in-door water dispenser. At least we had stopped the leak. Ice maker, refrigerator/freezer still worked fine. A look on-line offered one good repair video for a specific issue involving the water dispenser supply line, but little about the routing of that water line. Then a nephew very skilled in home repair introduced us to AppliancePartsPros.com. There we found videos that showed the path of those water lines and a specific one of 'Reba' analyzing the supply line to the water dispenser and how to remove/repair a leaking section along with the parts needed. Bingo! And right next to the video were listed the parts required making it easy to put those items 'in the cart' and complete the order. In our case, the leak came from a portion of the tubing in contact with the compressor (brilliant design, GE!) which became brittle and eventually burst Even with standard shipping the parts arrived in four days. The repair took me a few minutes longer than Reba's work, but I was careful to route the new tubing as far from that compressor, or anything else hot, as I could. So far, so good. Many thanks AppliancePartsPros.com. Read More... 102 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Laura F Steamboat Springs , CO October 24, 2017 My ge refrigerator was not dispensing water through the door it was making and dispensing ice but no water I first went on line and through YouTube found several possible causes- frozen water line in Freezer door, leak in cold water tank in the refrigerator, problem with the water-tank to freezer door water line. Per video instructions, I pulled the bottom on the refrigerator and found that the water fine from the tank to the freezer door had broken. An on-line chat with an AppliancePartsPros representative lead me to the correct parts and the video on how to fix my specific problem. Repair was quick and easy - all I needed was a screw driver and a razor blade and the Water Tank Tube and Union Connector which ordered and the repair itself took 30 min. Great to have water from the refrigerator again. Read More... 349 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Enid K Camas , WA September 20, 2014 No water or ice coming from refrigerator door/water leak from old inlet valve Bought a house where the previous owner removed the water filter components from the 15 year old Whirlpool refrigerator and I found the water supply to be shut off. I researched which parts would be needed to get the water/ice functioning again with the help of online chat and problem-solving (different sized water lines and connectors needed to bypass the water filter). When the parts arrived, I watched the video tutorial and it was an easy fix--less than 1/2 hour. The water and ice making functions works great now and no leaks! Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Jeana F Colmar , PA October 03, 2017 Water dispenser in refrigerator door was leaking. I went to appliance part pros online and looked for the parts we might need to repair the refrigerator. My husband found a cracked hose under the back access panel on our refrigerator. He thought it might be a hard fix that we would have to call someone in for until I watched the simple video on your website and realized it was really an easy fix. We ordered the hose and connector suggested in the video and it only took us 15 minutes to fix. Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers