Brian for Model Number GTWN2800D1WW At the end of the cycle the drain pump turns on and begins to drain the water as it should and the basket spins up to full speed as it should. The problem is I always have a little bit of water left in the bottom of the tub and for some reason the timer stops advancing right before the end of the cycle. The clothes are always very damp when it stops. With the front of the washer removed, I noticed when the basket was spinning what looked like excessive soap suds so I kept filling the washer then advancing the timer to the drain / spin part of the cycle. Probably 8 times. I couldn't get rid of the soap suds. At least it looks like soap suds. I can remove the hose from the bottom of the outer tub and the remaining water pours out. So no blockage and the drain pump works fine at the start of the drain / spin part of the cycle. At the end of the cycle the drain pump is running but not pumping any water out. I'm at a loss. Thanks.
Answer Brian, Check the drain hose for kinks and clogs, and make sure the hoses isn't sealed to the standpipe or "stuffed" down the standpipe and causing a restricted drain. The suds could be the "cavitation" effect of the wash and drain cycles, but not likely. Make sure you're using the proper amount of detergent for the load size and condition/soil level of the load. If all checks are OK, then replace the drain pump, There would be a problem in the drain motor or the impeller inside the pump. Read More... Answered by AppliancePartsPros.com | Friday, May 10, 2019