Dennis for Model Number ge profile js966tod2ww The top dual element will only heat the small size no matter which control setting I use. It has a knob that heats the small element when turned to the left and the large outter ring plus the small ring when turned to the right. Is this a element replacement or a switch replacement?
Answer Hello Dennis, You can use a flashlight to look down inside of the main top at the burner to see if you see any burn marks on the element. If there is a burn mark then replace the element. This will most likely be the cause since inner burner is working. Read More... Answered by AppliancePartsPros.com | Wednesday, January 30, 2013