Customer Questions and Answers for Oven Bake Igniter by Ge

Nat, This issue may have something to do with the cooling blower motor or the motor wiring. Here is what you will need to do to check it. 1. Cycle power to range. Press and hold ‘3’, ‘1’, and ‘0’ simultaneously for three seconds to enter Fault Retrieval Mode. Fault code F350 or F352 will likely be displayed. This indicates the ERC has detected that the cooling fan blower wheel is not turning, or is turning too slowly. 2. Enter the ERC’s Test Mode by pressing and holding ‘1’ and ‘5’ for three seconds. Pulse the cooling blower at low speed by pressing ‘0’. If the blower wheel, which is visible through the vent trim at the rear of the maintop, fails to turn, service is required. 3. DISCONNECT POWER. (LOTO) Remove • Grates and top burners • Rear spacer-to-wall trim • RJ45 connector from a square hole in the upper corner of rear wire cover with a flat screwdriver • Backguard complement strip and upper rear wire cover • Vent trim • Maintop • Fan motor spill guard to access the motor’s electrical connections. 4. Check for foreign objects in the blower wheel. The wheel should rotate freely by hand without noise or undue friction. Be sure nothing is pressing against the red hub on the end opposite the motor. Re-route any wires, such as the RJ45 connector leads, that may be lying in contact with the motor shaft. 5. Visually check wire connections to the low-speed (black wire) and high-speed (Red Wire) tabs of the blower motor. Check the connection to the Neutral (white wire tab. Make sure the gray plastic 6-pin connector is fully engaged. 6. Power up range. Check for blower operation again using the Test mode. If the blower now operates, look for insulation pushing up on the blower that would cause binding when fully assembled. 7. Press '3' again, if still no operation check for line voltage between the low speed (black wire) and neutral tabs. Also, check for line voltage at the ERC between J903 Pin 3 and Neutral. If line voltage is not present, Disconnect Power and replace the overlay and Control Assembly. If line voltage is present then the blower will need to be replaced.