Robert H. for Model Number GSS23QGTAWW The fresh food section has been running too cold and freezing the food. Following other postings as to the problem, I've replaced the damper assembly and then the 2 thermostats in the refrigerator wall but it is still freezing up. What should I try next? I posted this question a few days ago but did not receive a reply.
Answer Hello Robert, If there is frost developing in the damper assembly, you should check for an air leak around the door seals and the ice door. The frost develops when room temperature air enters the unit and the humidity condenses and freezes in the damper. The most common cause of this on this design is the ice door solenoid WR62X10055 rusting and seizing, holding the ice door partially open. Read More... Answered by AppliancePartsPros.com | Wednesday, March 4, 2015