Ryan J. for Model Number DSS25KGRCWW The refrigerator side gets down to around 45°F. The freezer side gets as low as -10°. I have changed 4 thermistors, 2 on the freezer side and 2 on the refrigerator side. I have changed out the mother board and the damper/fan assembly. It seems that when the refrigerator side gets around 45°F, the damper closes and or fan in the damper/fan assembly stops. I warmed the refrigerator upper thermistor and then changed the refrigerator set point, and can hear the damper motor open and close. When open, I can feel a little air flow out of the bottom of the damper /fan assembly. But when it hits around 45°F, I don't feel any air flow. My evaporator fan on the freezer side is running. I do not have any frost on the back panel of the freezer. What is the next thing to check? Thank you
Answer Hello Ryan, If the air return at the bottom of the fresh food compartment is not blocked behind the shelves, I would check for connection issues to the damper from the main control and possible pinched wires. If these are all good, check for a frost build-up on the freezer side where the damper duct is located and check the air return at the bottom of the unit. If no problems are located, the issue is most likely a failing evaporator fan motor WR60X10185. Read More... Answered by AppliancePartsPros.com | Thursday, June 9, 2016