Jim for Model Number PSC23SGPASS The temperature in the freezer and refrigerator often is near the setpoints of 0°F and 37°F, but about 5 days ago the freezer temperature gradually went up to 23 while the refrigerator stayed near setpoint. Then it started working correctly for about 2 days, but just now we realized that the freezer is again up to 17F while the refrigerator is still near the setpoint. During neither of these incidents had we added any food to the freezer that might have caused a temperature swing. Is this an intermittent damper problem or something else? Thanks
Answer Hello Jim, This can be caused by a evaporator fan motor WR60X10185, failing damper WR49X10091, or control WR55X10942C issue. There may not be an issue at all if the defrost had recently been accomplished, which causes a 15 to 20 degree increase in temperature. As a note, the failures are listed in the order of most commonly occurring causes of the complaint provided. Read More... Answered by AppliancePartsPros.com | Monday, July 11, 2016