Harry for Model Number PSS25NGMDWW The fresh food section of the refrigerator stays at a temperature of 45 to 50 degrees. The freezer section stays at the set point of near 0 degrees. I removed the Damper Assembly and let the refrigerator run for a day and the temperature dropped to 30 degrees. I plugged in the damper assembly and was able to observe the damper door and the fan. I let the refrigerator warm a bit by keeping the door open and the damper assembly fan will run but the damper door never opens. Should the damper door be open whenever the fan is running? Can the damper door control be changed without changing the entire damper assembly? Is the damper door and the fan controlled separately by the mother board of the refrigerator.
Answer Hello Harry, I'm sorry but on this model the damper has to be changed as an assembly WR49X10091. The main board WR55X10942C does control the damper and can cause the complaint but is less likely to fail than the damper assembly. Read More... Answered by AppliancePartsPros.com | Monday, July 11, 2016