Ralph B for Model Number GE GSS25LGPA BB The unit is freezing produce in the refrigerator section. Turning the unit down to a 1 didn't help. Is it the temperature sensor? I have ordered one from you but don't know where it is located in the unit.
Answer Hello Ralph, You will want to check the damper door to make sure that it is not broken or stuck open. To access damper door you will have to remove the light shield and remove screws holding assembly in place. At the bottom of the air duct assembly there is also a cover that you will remove and there are 2 screws behind it. Remove the duct assembly and on the left side will be the damper WR49X10091. Check the door as this would most likely be the problem Read More... Answered by AppliancePartsPros.com | Saturday, February 16, 2013