Paul for Model Number GE dishwasher GSD3800G00W Hi, I received a shaft seal, the push on nut and a solenoid kit from you yesterday to repair my dishwasher leaking at the shaft. Thanks for shipping so swiftly.The seal was indeed shot. I put on the new seal and nut as directed (tricky), and then installed the new solenoid kit, and after re-installation ran the dishwasher. It did not drain, and I think the solenoid isn't activating the cam to allow draining. May I have somehow messed up the shaft during repair? Any suggestions helpful. Thanks
Answer Paul, it is unlikely that the shaft for the solenoid would have been damaged during installation. The shaft can be manually checked for operation to identify if it is not moving properly. The solenoid should be checked for incoming 120VAC during a drain portion of the cycle to identify if it is receiving voltage. If it is not receiving voltage, the wires would need to be inspected for any breaks. If the wires are intact, then the timer WD21X10109 would be the suspect. If there was voltage at the solenoid, then the unit will need to be inspected for any obstructions that may prevent it from draining. Read More... Answered by AppliancePartsPros.com | Thursday, April 2, 2020