Mr January 25, 2024 for Model Number GSD1230TWW Was leaking at shaft.watched video & decided to try removing seal. When trying to remove the retaining nut (clip) pulled the shaft out.I can push it back in,but not sure what’s been compromised. Will part #WD8X188 work on my model?
1 Answer Mr, This part that you are asking about WD8X188 may work for your unit but has been discontinued by the manufacturer. Read More...
Steve June 22, 2022 for Model Number gsd650x-68ba The new shaft seal looks much larger than the one I am replacing. what size should the seal be. the difference between the two seals looks like it's 1.4 mm larger.
1 Answer Steve, unfortunately, the manufacturer does not provide the dimensions for the recommended drain valve shaft seal WD8X181 of the model provided. Read More...
Steve June 19, 2022 for Model Number GSD650X-68BA I replaced the solenoid on my unit but the shaft seal won't fit. The new one looks like it is 1- 1.4 mm larger than the original one. Is there a measurement I could take to see if the seal is the right size. I have tried 2 seals already. The replacement seal is approximately 9.85 mm round.
1 Answer Steve, Unfortunately, we do not have a size measurement for the seal. Normally when the seal at the shaft is leaking then this would be something that the pump would need to be replaced. Read More...
Brian January 27, 2021 for Model Number GSD3600G00WW Replaced shaft seal still leaking still leaking from shaft
1 Answer Brian, it would be recommended that the shaft seal is checked to ensure that it has seated properly as it can roll, creating a gap for water to leak through. It would also be recommended that the housing is inspected for any cracks. Read More...
Tom October 25, 2020 for Model Number GSD2800G01 I just replaced the seal for the shaft with the part I ordered from your company I followed the video The first time through it cycled with some water in bottom I saw some debris and cleaned out filter Ran it again to get water out We tried second time and I get “C3” I repeated cycle 3 more times only to fail each time at the 24 minute mark with C3 appearing Did I do something wrong Please help me Thank you Tom
1 Answer Tom, the error C3 is going to indicate that the drain solenoid WD21X802 is not engaging properly. This can be caused if the wire is loose on the solenoid, it the arm is not set in place or bent, or if the drain switch WD21X479 either does not have continuity when activated or if the wire is loose here. Read More...
Steve May 14, 2020 for Model Number GE. Dishwasher. GSD4000D50WW I was replacing drain Solenoid when drain shaft pulled out. Rusty and flat on one side round on other. Can I replace the shaft or do I need to replace housing or motor?
1 Answer Hello Steve. I think you meant the shaft seal not the shaft...In that case you'll need to replace it. The p/n for the new shaft seal is AP2038837. Clean the seat the best you can before installing the new seal. Thank you. Read More...
Paul April 02, 2020 for Model Number GE dishwasher GSD3800G00W Hi, I received a shaft seal, the push on nut and a solenoid kit from you yesterday to repair my dishwasher leaking at the shaft. Thanks for shipping so swiftly.The seal was indeed shot. I put on the new seal and nut as directed (tricky), and then installed the new solenoid kit, and after re-installation ran the dishwasher. It did not drain, and I think the solenoid isn't activating the cam to allow draining. May I have somehow messed up the shaft during repair? Any suggestions helpful. Thanks
1 Answer Paul, it is unlikely that the shaft for the solenoid would have been damaged during installation. The shaft can be manually checked for operation to identify if it is not moving properly. The solenoid should be checked for incoming 120VAC during a drain portion of the cycle to identify if it is receiving voltage. If it is not receiving voltage, the wires would need to be inspected for any breaks. If the wires are intact, then the timer WD21X10109 would be the suspect. If there was voltage at the solenoid, then the unit will need to be inspected for any obstructions that may prevent it from draining. Read More...
Bill December 26, 2017 for Model Number GE Profile GSD4310Y72AA The leak is directly beneath the solenoid. Can the solenoid leak? Or does it have to be the shaft seal?
1 Answer Hello Bill, it's not likely that the solenoid itself is leaking it's more than likely that the shaft seal WD8X181 is the cause of the leak. Hope this helps! Read More...
Terrell Roberts December 09, 2017 for Model Number 36316219100 I am in process of installing seal pump housing on the shaft of drain pump. It is a small rubber seal. There is a metal clip that has to be removed from the shaft in order to get to the rubber seal. The repair video instructs to cut the metal clip off because if you try to slide it off the shaft it will damage the shaft. Much to my chagrin, there was no metal clip with the rubber seal. Why? Can I get it at Home Depot? Thanks.
1 Answer Terrell, Not all GE dishwashers have a "tinnerman/push on clip" [WR2X7054] older machines had an "E" clip and washer that were "reusable" so they probably don't include the push on clip with the seal, for that reason. We wouldn't know if a local hardware store or home improvement center would have an "e" clip and washer or a push on clip that would fit the drain lever shaft. You may also want to try a auto parts supply store ? Read More...
Shannon Flint February 23, 2017 for Model Number Ge Nautilus GSC3200600BB Is the shaft supposed to come out when replacing the seal because when I pulled out the seal the entire metal shaft came with it?
1 Answer Shannon, The shaft should not come out with the seal. This would require the motor to be replaced. Read More...