John for Model Number WJRR4170GWW The knob on the washer just spins around, can't turn it to the wash cycles. I did just grab the inner ring and was able to turn it and the machine still works.
Answer John, It sounds like the issue with the unit is a bad timer knob WH01X10310 which would need to be replaced. Read More... Answered by AppliancePartsPros.com | Friday, June 7, 2013