Tom Klein for Model Number WM2077CW After every wash, the bleach and soap dispenser cups are full of water that does not drain. I have removed the drawer assembly several times to clean it but this does not fix the problem. Do I need a new drawer assembly? Thanks for any feedback. Tom Klein
Answer Tom, No you probably don't need a dispenser drawer, especially if you've cleaned the assembly, several times. You'll need to check the cold water faucet, hose and debris screen on the inlet valve 5220FR2075L / 5221ER1003A ( or replace the valve and flush the water lines) The dispenser(s) work on a syphon process, cold water is flushed into the dispenser and overfills the compartment, this creates a syphon and "sucks" the chemicals out of the dispenser compartment and into the wash tub. a slow cold water flow will not create a syphon, and the dispenser cup remains full of water/chemicals. Read More... Answered by AppliancePartsPros.com | Thursday, August 31, 2017