Louann for Model Number Whirlpool duet steam washer model #wfw9600tw01 My washer is throwing the f21 error code, I have done everything recommended as to checking for problems and have come to conclusion that the drain pump may have gone bad and I was wondering if this could be a correct assumption or anything else?
Answer Hello LouAnn. Possible Causes/Procedure Check the drain hose and make sure it is not plugged or kinked. Unplug washer or disconnect power. Check the electrical connections at the pump and make sure the pump is running. Check the drain pump fi lter for foreign objects. Plug in washer or reconnect power. If the above does not correct the problem, go to step 7. Unplug washer or disconnect power. Replace the pump. Read More... Answered by AppliancePartsPros.com | Friday, July 3, 2015