Lilly for Model Number WM3455HS Hi my washer is making an awful noise and it will wash clothes but will not drain and spin them. It keeps coming up with an OE error code. I tried cleaning out the drain pump but it wasn't clogged and the propeller turns freely so I'm not sure what the problem is. I called tech support and was told the drainage pump might need to be replaced he gave me the part number 4621AE200T1 but I can't find it anywhere. It is a front loading LG direct drive washer/dryer combo washer that is at least about 4-5 years old. What exactly would be all the parts I need to fix the drainage pump? Or could it be another problem?
Answer Lilly, With the issue that you are having of the unit not draining you will want to first check to make sure that the drain pump is getting 120 vac to it. If it is and the water is not pumping then you would want to replace the pump motor 4681EA2001T. If the pump is not getting power to it then the issue will be the wiring between the drain pump and control board or will be a faulty control board. Read More... Answered by AppliancePartsPros.com | Wednesday, March 16, 2016