Dana for Model Number wm2350hrc Lots of smoke - first from the soap dispenser, then from the drum when we opened it. washer seems to work fine though. it was during a sanitary load where the heater is used... could this be it? I don't see *any* talk about that so maybe it's the spider and it's just not bad enough unless the loads big?? I'm confused. also - does the spider part listed have the drive pin thing as part of it? is there a kit where I can order the spider assembly (including drive pin and seal) or do I buy each individually? thanks, Dana.
Answer Hello Dana. The bearings are bad and it is rubbing the boot on the front of the unit. You will need to replace both outer tubs and the spider on the unit and the boot if it is damaged as well. Read More... Answered by AppliancePartsPros.com | Friday, May 13, 2016