Ek for Model Number Samsung refrigerator RSG257AARS My refrigerator will only dispense crushed ice, and the ice shute door flap won't close all the way, allowing room temp air into freezer. How can I fix this?
Answer EK, with the ice bin removed and the door switch pressed in, the ice dispenser will need to be engaged in the cubed ice selection while observing the arm actuator of the auger assembly DA97-11095E. If the arm actuator activates, then the ice bin will need to be inspected for any obstructions that would prevent the arm from being activated to allow cubed ice to pass. In regards to the chute door flap DA97-00883E, the ice case assembly DA97-06473B would be the most likely cause. The cam DA66-00309A can be inspected for any failures, but if the cam motor is not closing fully, then the entire assembly would need to be replaced. Read More... Answered by AppliancePartsPros.com | Tuesday, September 17, 2019